This message will be removed from our front page when we are aware of the end of strike action. Thank you for your patience.

This notice only affects select customers. Please read below for more information.

November 15: Canada Post Strike

Affecting apartment buildings, PO boxes (including USA), remote addresses

As of Tuesday, November 12, The Canadian Union of Postal Workers is on nationwide strike. This affects all national deliveries using Canada Post, as well as American PO box addresses.

As described by the strike notice here, Canada Post services are shut down during this national strike. We anticipate that this will affect packages with special delivery requirements, primarily PO boxes (can only be delivered by the postal service), apartment buildings (when no buzzer number is provided), and remote locations to which other delivery services will not deliver (rural routes or etc.).

Murchie's is unable to provide estimates about this strike action, nor can we ensure a timely package delivery to addresses that require us to use Canada Post. We do not anticipate Canada Post to be on strike for a long period of time. Please expect some delays regardless of the courier used to deliver your package; there is increased shipping demand as a result of these union actions.

What can I do about my package delivery?

If you have already placed an order with a special shipping address as described above, no action can be taken to have your package delivered sooner, nor can it be rerouted for second delivery by another of our couriers. We apologize for the inconvenience if there is a delay. Our receptionists can only check the tracking number provided to you when your package is processed for shipment.

Otherwise, please take the following action(s):

• PO Boxes (includes US orders): Please expect delays for your PO box delivery. New PO box orders as of November 15 will not be shipping until the strike is over unless you contact us at order@murchies.com and provide a non-PO box address.
• Apartment addresses: Please include your buzzer number so your package can be brought in; only Canada Post has apartment building access otherwise. Your package will be delivered with Loomis Express instead.
• Rural Routes / Maritime Provinces / Territories: Please expect delays for remote deliveries. New rural, territorial and maritime Canadian orders as of November 15 will not be shipping until the strike is over unless you contact us at order@murchies.com and provide an urban address. Some packages may be able to be sent via Loomis Express.

Why does this affect US PO Boxes?

To ensure that your PO box can be delivered to, we ship international orders arriving to a PO box with Canada Post. These deliveries are handed over to USPS upon arriving at the border. While some couriers can work with post offices to deliver to a PO box, it is a common issue that the delivery cannot be completed, so we only ship these orders via Canada Post.